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Kick removed extra buttons from its mobile app after some streamers reported they weren’t receiving subscription payments.
Kick has certainly shaken up the streaming industry over the past year as the site has made blockbuster deals with streaming deals worth millions.
And as Kick grows bigger, it’s inevitable that the relatively young streaming platform will experience some growing pains as the site adjusts its TOS rules and deals with technical issues out.
However, a major issue recently occurred with Kick’s mobile app, causing the platform to quickly disable registration buttons on handsets after streamers reported not receiving their funds. Surname.
Originally found by Twitter user Str3tchy, they reported that he gave away 10 gifted subscriptions to a friend who was streaming through his phone, however, neither he nor his friend They all realized that the money never arrived.
His friend Form never received the $70 he gave to the gifted subscriber and Str3tchy was still charged for those subscribers. He further reported that Kick support told him that it was not possible to refund him or give back to Form.
Hours after Str3tchy’s tweet, Kick’s head of product announced that they would be removing extra buttons from their mobile app due to the issue.
“We had to temporarily remove the registration and gift registration buttons from our mobile app while we quickly upgraded our payment system,” he said in his announcement.
“We fully understand the importance of our monetization ecosystem and want to ensure it operates with 100% accuracy as we update our payment system.”
As for when the secondary buttons will be back on the mobile app, he said it’s expected to be back in two to three days. However, you can still register as usual on their website.
Categories: Entertainment
Source: Tekmonk Bio, Make Money Blogging
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